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SharePoint Systems Administrator, VSP Vision Care

Date:  Aug 13, 2019
Req ID:  34214
Division:  Information Technology

Rancho Cordova, CA, US, 95670

VSP Global is comprised of five complementary businesses that combine high-quality eye care insurance, high-fashion eyewear, customized lenses, ophthalmic technology and retail solutions, with employees in over 23 countries. No matter the role, we’re all focused on a singular mission: to help people see. Learn more by visiting

General Summary

Under minimal supervision, the System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Participate in technical research and development to enable continuing innovation within the infrastructure. Ensure that system hardware, operating systems, software systems, and related procedures adhere to VSP’s processes and standards.

Essential Functions

May perform one or more of the following:


Perform daily monitoring, verifying the integrity and availability of all hardware, server resources, data, systems and key processes, reviewing system logs, verifying completion of scheduled jobs such as backups, patching cycles and CMDB Discovery updates; takes corrective action for any exceptions found

Install new / upgrade existing systems and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements

Contribute to and maintain system standards


Develop and maintain installation, configuration and training procedures


Participate in ITSM processes including management of incident, change and request tickets and assist in problem analysis and takes corrective measures to address root cause

Research and recommend innovation of operations processes with a focus on automated approaches for system administration tasks.  Identify approaches that leverage our resources and provide economies of scale. Working knowledge of a scripting language (i.e. Perl, Python, VBScript etc.)

Provide Tier II/III support of systems, storage and applications per request from various constituencies.  Investigate and troubleshoot issues

Repair and recover from hardware or software failures 


Coordinate and communicate with impacted constituencies

Maintain operational, configuration, or other procedures

Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.  Configure CPU, memory, and disk partitions as required

Job Specifications

Typically has the following skills or abilities:


Bachelor’s degree with a technical major, such as Engineering or Computer Science

Five years experience directly supporting computer technology

Systems Administration certification in Unix or Microsoft preferred


Knowledge of a scripting language (ie Perl, Python, VBScript)


Knowledge of VRA


Effectively communicate information to a wide variety of technical and non-technical employees


Proficient with the MS Office Suite of products, flowcharting, document management, and graphics creation/editing software


Skill to report technical information in clear and concise language, appropriate for message and audience


Excellent analytical and problem - solving skills for simple to moderately complex problems


Excellent organization and time management skills


Meet organization best practices, expectations, and standards


Excellent written and verbal communication skills


Is aware of risks and escalate as appropriate


Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties

Preferred Skills

Proficiency in development using CSS, JavaScript or jQuery


.NET development experience using Visual Studio

Working Conditions / Physical Demands

The working environment is generally favorable lighting and temperature is adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.


The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Nearest Major Market: Sacramento

Job Segment: System Administrator, Ophthalmic, Developer, Computer Science, Java, Technology, Healthcare

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