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Senior Director-Software Engineering, Salesforce Cloud Solutions and E-Commerce - VSP Vision Care

Date:  Oct 23, 2019
Req ID:  34031
Division:  Information Technology

Rancho Cordova, CA, 95670 Sacramento, CA, 95670 Folsom, CA, 95630

VSP Global is comprised of five complementary businesses that combine high-quality eye care insurance, high-fashion eyewear, customized lenses, ophthalmic technology and retail solutions, with employees in over 23 countries. No matter the role, we’re all focused on a singular mission: to help people see. Learn more by visiting

General Summary

Provide strategic leadership and guide areas enterprise-wide or for multiple technology functions. Functions may include one or more of the following: software engineering, platform system development, information security, enterprise architecture, and/or  infrastructure (including data center, network, and telephony).  Give team(s) strategy and direction in alignment with the GTS vision.  Is a strategic leader focused on reaching long-term goals enterprise wide.

Essential Functions

Divide time for managing relationships and setting strategy between peers & executive stakeholders and with directing team; set technical  strategy and direction for areas of expertise


Sets strategy for implementing the technical infrastructure, architecture, application systems and/or related business processes to ensure the reliable implementation and operation of new technology or systems; assure internal processes support these same ends


Strategic problem solving primarily associated with strategic business and technology challenges rather than operational issues

Accomplish planning at the year, multi-year, and program levels; integrate strategic technology planning with business stakeholders

Tactical orientation to prepare, deliver, and utilize technical vision, strategy, and roadmap throughout enterprise

Identify and lead industry best practices in area of functional expertise


Engage team, peers, business stakeholders, and industry experts in innovative dialogue to further technical vision and innovation

Drive and adopt strategic and transformational change at a functional and enterprise level

Sought out as a strategic leader within the company for complex problem solving and direction setting, utilizing expert level technical knowledge, internal network, external network and other resources

Participate in Global Technology Solutions enterprise-level planning and lead strategy  development in area of functional expertise

Actively manage risk at a functional, business, and enterprise level

Provide mentorship and coaching to further develop staff across functional areas


Monitor performance of direct reports, provide prompt and objective coaching and counseling; conduct performance reviews and recommend salary increases


Identify and prioritize training needs that address the department/Division’s Goals and business support needs


Assure effective communications are maintained within the department and externally; where appropriate involve employees in plans, and keep employees up to date on progress towards meeting goals


Prepare KJAs for direct reports that tie to their job descriptions and goals.  Monitor performance of direct reports in meeting their KJAs; provide prompt and objective coaching in accomplishing goals and in job performance 


Oversee development of the department’s budget; monitor expenses to ensure department costs are within established levels; participate in similar functions, as appropriate, within the Division


Monitor the department’s turnover, productivity and overall performance to ensure adequate staffing and performance that meet department standards and VSP’s needs

Job Specifications

Typically has the following skills or abilities:


Bachelor’s Degree in Information Systems, Computer Engineering, Computer Science, Business Administration or related field


A combination of fifteen years of:


Demonstrated knowledge and experience in technology


Experience in a management position or equivalent experience in leadership roles


In-Depth technology knowledge for functional area, preferably within a healthcare environment


Comprehensive knowledge of business systems and processes, especially industry “best practices”


Strong, demonstrated skills in implementing technology to achieve business objectives


Demonstrated strategic planning capabilities


Excellent verbal and written communication skills

Excellent business and leadership skills

Ability to lead at the enterprise level

Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties


Preferred Skills

Experiene leading enterprise software solutions teams

Ideal candidate will have preivous oversight of Salesforce development, rollout and implementation across an organization (SaaS CRM applications)

Ideal candidate will also possess experiene with ecommerce platforms such as Demandware


Working Conditions / Physical Demands

The working environment is generally favorable lighting and temperature is adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.


The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Nearest Major Market: Sacramento

Job Segment: Ophthalmic, Manager, Cloud, Developer, Information Systems, Healthcare, Management, Technology

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