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Document Administrator

Date:  Apr 15, 2021
Req ID:  41401
Remote Position:  Yes
Country:  US
Line of Business:  VSP Vision Care
Division:  Commercial Mkts Inside SBU

VSP Global is comprised of five complementary businesses that combine high-quality eye care insurance, high-fashion eyewear, customized lenses, ophthalmic technology and retail solutions, with employees in over 23 countries. No matter the role, we’re all focused on a singular mission: to help people see. Learn more by visiting https://vspglobal.com/cms/careers/

General Summary

Under moderate supervision, create, research, test, and facilitate the implementation of document processes and procedures. Partner with IT to implement changes in all automated documents utilizing DOC1 software. Partner with Legal to maintain document masters to ensure compliance and integrity. Act as point of contact/subject matter expert for any document related issues.   

Essential Functions

Perform the appropriate level of analysis needed to develop, design, and facilitate the implementation of document compilation processes and procedures that meet customer needs, ensure regulatory compliance, and ensure document accuracy

 

Acts as subject matter expert to provide business requirements for system modifications and enhancements

 

Assist IT with user acceptance testing, defect reporting and resolution

 

Provides post-implementation support, such as problem resolution and adjustments to new procedures

 

Maintain document masters to ensure accurate and real-time retrieval

 

Work with IT to perform data integrity checks of document content and logic/rules criteria

 

Assist with research and problem-solve issues surrounding data extrapolation and systems in which the data resides

 

Work with the Legal Department, Business Analysts, Programmers, IT Techincal Support Personnel and various other VSP business partners to ensure that contracts are up-to-date and are compliant with VSP policy and state regulations

 

Research and establish organizational systems or manual processes to better manage document process

 

Provide document statistics utilizing custom databases or system-generated reports to provide information to management or other business partners

Job Specifications

Typically has the following skills or abilities:

 

One to two years of experience working with contract documents, including compilation and production  

 

Two years of experience utilizing complex query functions and formats to spreadsheet applications and databases to provide reporting and statistics

 

Ability to communicate information to a wide variety of technical and non-technical individuals or groups

 

Excellent written and verbal communication skills

 

Demonstrated ability to handle multiple tasks while meeting department timelines

 

Strong problem-solving skills

 

Strong interpersonal skills

 

Advanced knowledge of word processing applications, specifically Microsoft Word  

Preferred Skills

Professional internal and external communication


Skilled in prioritizing, time management, and organization

Working Conditions / Physical Demands

The working environment is generally favorable.  Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.


Nearest Major Market: Sacramento

Job Segment: Ophthalmic, Administrative Assistant, Cloud, Testing, Substance Abuse, Healthcare, Administrative, Technology

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