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Competitive Intelligence Program Manager

Date:  Jun 2, 2021
Req ID:  42392
Remote Position:  Yes
Country:  US
Line of Business:  VSP Vision Care
Division:  Marketing

VSP Global is comprised of five complementary businesses that combine high-quality eye care insurance, high-fashion eyewear, customized lenses, ophthalmic technology and retail solutions, with employees in over 23 countries. No matter the role, we’re all focused on a singular mission: to help people see. Learn more by visiting https://vspglobal.com/cms/careers/

General Summary

Under minimal direction, coordinates the management of multiple related projects directed toward a common business objective. Partners with business leaders to envision, define, and initiate programs.  Provides direction and guidance to project managers to monitor cost, schedule, and technical performance of component projects and operations, while working to ensure the ultimate success of the program.

Essential Functions

Partners with business leaders in envisioning and strategic planning efforts for company programs

 

Develops program road map/implementation plan

 

Establishes and manages the governance structure for the program

 

Manages program communications with key stakeholders, project sponsors, project managers, and the program team

 

Performs program risk management and manages escalation of program issues

 

Coordinates and monitors the scheduling, financial and technical performance of company programs

 

Performs master resource planning for the program roadmap, ensuring maximum efficiency in resource allocation across projects

 

Facilitates the development of a cost-benefit analysis and return on investment for each project

 

Develops budget, financial projections and forecasted ROI for the program

 

Aids in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications and financial conditions of contracts

 

Ensures adherence to master plans and schedules, facilitates solutions to program problems, and directs work of project team members assigned to program from various departments


Works with project managers to ensure projects are completed on time and within budget, and that the projects deliver the intended business results and value

 

Acts as an advisor to the program team regarding projects, tasks, and operations

 

Builds an effective matrixed team and inspires a shared vision for the program

 

Clearly communicates roles and expectations to project managers


Provides coaching to matrixed project managers; gives input to the manager on project managers’ performance

 

Creates and delivers information at an appropriate level for the audience, including presentations and status updates 

 

Gains needed support from key stakeholders to lead and manage changes to successfully execute the program

 

Regularly exercises discretion and independent judgment the in performance of his/her job duties

Job Specifications

Typically has the following skills or abilities:

 

Bachelor’s Degree in Business Administration or related field or equivalent experience

 

Minimum of eight years of experience in project management/program management, leading large and complex projects

 

Minimum eight years of experience with various project management methodologies, standard concepts, practices, procedures, tools, and/or software packages

 

Relies on extensive experience and judgment to plan and accomplish goals

 

Proven ability to navigate complex situations through the organizational landscape and with multiple stakeholders

 

Strong leadership skills to coordinate and motivate project teams 

 

Adept at financial management to administer budgets across multiple projects and ensure the program meets its requirements for return on investment, timing, and budget

 

Ability to drive results through informal authority, serve as a consultant to key business partners, and represent users and customers in every thought and interaction

 

Proven ability to successfully manage risks/issues at a program level

 

Ability to elicit cooperation from Senior Management and other departments

 

Demonstrates ability to be a decision-maker showing balanced consideration of business issues


Excellent written and verbal communication skills and analytical skills 

 

Strong business aptitude and problem-solving skills 

 

Strategic skills to support envisioning work, program planning, and forecasting

 

Willing to travel as required (estimate 10%) 

#LI-REMOTE

Preferred Skills

Superior ability to interpret qualitative and quantitative information and weave together disparate data to develop relevant insights and determine business implications


Excellent ability to synthesize large amounts of data into concise, written reports and presentations, with strategic implications and actionable recommendations


Strong, written and oral communication skills with the ability to make presentations to C-level executives


Adept project management skills in a cross-functional setting


Ability to effectively manage multiple, concurrent projects and meet deadlines


Ability to work independently and in a team environment, functioning in a results-orientated manner


Excellent interpersonal skills. Ability to forge good working relationships with internal clients at all levels, industry experts/analysts, and service providers


Flexible work style, sufficient to function effectively with changing directives and priorities, where all information is not known


Strong interviewing skills to support a collection of competitive intelligence

Working Conditions / Physical Demands

The working environment is generally favorable.  Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.


Nearest Major Market: Sacramento

Job Segment: Program Manager, Ophthalmic, Manager, Risk Management, Testing, Management, Healthcare, Finance, Technology

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