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Global Quality & Compliance Specialist - Melville, NY

Req ID:  39322
Remote Position:  No
Country:  US
Line of Business:  Eyewear
Division:  Marchon

VSP Global is comprised of five complementary businesses that combine high-quality eye care insurance, high-fashion eyewear, customized lenses, ophthalmic technology and retail solutions, with employees in over 23 countries. No matter the role, we’re all focused on a singular mission: to help people see. Learn more by visiting

General Summary

Responsible for managing assigned factories in all aspects of quality and compliance including but not limited to: design, development, production, and end-customer quality, Health, Safety, and Environmental Compliance, Regulatory Compliance, and Restricted Substances compliance. 

Essential Functions

Manage the quality of assigned factories using key metrics to determine risk, analyze root cause, and perform quality sort downs 


Follow the defined process for all complaints (including SAP case management) and determine the next steps 


Request Bill of Materials and technical drawings from vendors and maintain in SharePoint File


Partner with internal business partners with quality and technical information requests


Responsible for ensuring the proper execution of assigned factory audits by in house and 3rd party auditors. Notify internal and external partners of approval


Maintains compliance data and completes reports on Marchon and licensor systems as required


Responsible for the execution of required Yearly Documents including the C-TPAT program 


Monitors divestment of current factories, including quarantine and destruction process of goods, and ensures factory is closed for new purchase orders on internal system 


Ensures assigned factories are compliant with global standards including national and international standards for quality, tests, and procedures as well as additional standards as set forth by each licensor


Review assigned factories open PO report on a weekly basis to ensure all product placed is authorized to be produced.


Develop strategies to manage the risk proactively, engage management, and initiate actions to execute strategies; including partnering with Legal/Compliance, benchmarking competitors and related industries, and consulting with outside experts as needed for risk assessments


Work on special projects as required 


Perform all other duties as assigned

Job Specifications

Typically has the following skills or abilities:


Bachelor’s degree in the relevant field and/or equivalent experience


Three to five years of experience in global manufacturing and quality assurance or quality improvement management, preferably within apparel, accessories, and/or optical


Knowledge of industry practices and compliance standards


Knowledge of Human and Labor Rights in the optical industry as well as issues and trends


Demonstrated understanding of quality management concepts and techniques


Demonstrated ability to document, propose, negotiate and present approaches and solutions


Strong conflict management skills


Strong organization skills, detail-oriented, and ability to multitask in a team environment


Proven ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups at all levels of the organization 


Strong analytical capabilities


Flexible and able to quickly and effectively change priorities and direction


Travel domestic and international may be required


Regularly exercises discretion and independent judgment the in performance of his/her job duties

Preferred Skills

Regulatory Compliance

Working Conditions / Physical Demands

The working environment is generally favorable, lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.  However, there are hazardous materials associated with this job which include toner, padding compound and cleaning solutions.

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty

Job Segment: Ophthalmic, Merchandising, Consulting, Developer, ERP, Healthcare, Retail, Technology

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