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Supervisor, VSP Optics Group

Date:  Sep 5, 2019
Req ID:  34352
Division:  VSPOne Dallas

Lewisville, TX, US, 75067

VSP Global is comprised of five complementary businesses that combine high-quality eye care insurance, high-fashion eyewear, customized lenses, ophthalmic technology and retail solutions, with employees in over 23 countries. No matter the role, we’re all focused on a singular mission: to help people see. Learn more by visiting

General Summary

With general supervision, plan, organize, prioritize and monitor workflow in the unit.  Supervise, train and evaluate staff to achieve and maintain department standards.

Essential Functions

Coordinate with other units/departments to facilitate special requests, resolve workflow or production issues.


Adhere to equipment maintenance program to ensure all repairs are completed and preventative maintenance schedules followed.


Responsible for maintenance functions to include development and management of preventive maintenance schedules as well as overseeing and/or performing equipment repair.


Assist in the development of unit budget, monitor unit expenses to ensure unit costs are within established levels.


Develop and implement approved training plans to ensure employees receive appropriate information and instruction.


Assign, distribute and monitor work of the unit personnel ensuring consistent, accurate and timely processing to ensure department standards are met.


Assist in the development of the unit’s marketing strategies.


Develop, maintain and monitor unit standards, processes and procedures to ensure efficient, accurate and measurable processing.


Ensure effective communications are maintained within the unit and externally.  Where appropriate inform employees as to plans and progress.  Conduct employee discussion sessions at regular intervals.


Participate in the hiring and interviewing process for open positions within the unit ensuring that the most qualified candidates are selected.


Monitor the performance of direct reports.  Provide prompt and objective coaching and counseling.  Conduct performance reviews.

Job Specifications

Typically has the following skills or abilities:


Bachelor’s Degree in Business Administration, Management or related field 


Minimum of five years of experience working in a laboratory-related environment.


Five years of supervisory or equivalent lead experience in a production/manufacturing environment


Experience working with and repairing laboratory-related equipment


Excellent verbal and written communication skills to develop and communicate procedures and plans and to communicate with business clients and staff


Proven problem-solving skills


Ability to analyze work processes.

Easy Apply

If interested in this position, please email 

Working Conditions / Physical Demands

The working environment is generally favorable.  Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.


The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Manager, Ophthalmic, Substance Abuse, Behavioral Health, Management, Healthcare

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