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Optics Quality Assurance Coordinator, VSP Optics Group

Req ID:  35044
Division:  VSPOne Dallas

Dallas, TX, 75024

VSP Global is comprised of five complementary businesses that combine high-quality eye care insurance, high-fashion eyewear, customized lenses, ophthalmic technology and retail solutions, with employees in over 23 countries. No matter the role, we’re all focused on a singular mission: to help people see. Learn more by visiting

General Summary

Under general supervision, responsible for maintaining the VSP quality management system which includes calibration, document control, audit, supplier management, complaint, and quality management review. Takes a lead role in working with laboratory management to ensure compliance and regulations are being followed.

Essential Functions

Responsible for periodic review of department internal control procedures; periodically review production processes in order to identify and recommend process improvements that improve quality, increase efficiency, and/or reduce waste


Interpret and assist with the implementation of quality standards


Review quality assurance standards, studies existing policies and procedures, and interviews personnel and stack holders to evaluate effectiveness of quality assurance program


Perform quality assurance functions to accomplish business coordination, monitoring, and reporting of quality-assurance studies according to the QA control plan


Assist with compiling data and writing narrative reports summarizing quality assurance findings; assist with control document revisions and maintaining the current revision level


Administer VSP quality management system for the laboratory, including  calibration, document control, audit, supplier management, complaint, and quality management review


Review testing, quality control, and other testing reports for accuracy, completeness and compliance to requirements to ensure that quality assurance standards and regulatory requirements are met


Keep management informed of quality-related activities in progress and discusses quality issues and completion of audit procedures


Maintain current and accurate records of all relevant communications, audits, corrective/preventative action plans, and process effectiveness monitoring

Job Specifications

Typically has the following skills or abilities:


Two to Four years of experience in manufacturing and/or production environments


Proven ability to effectively plan and execute audit assignments, including documentation of audit approach and findings


Ability to research processes, analyze problems, and define a system or procedural solutions


Excellent verbal communication skills; ability to speak in group situations with clear and concise communication regarding project issues and status


Excellent written communication skills; ability to write documentation and reports that are clear, complete, and understood by both technical and non-technical audiences


Ability to organize individual responsibilities for multiple projects, resulting in the timely and accurate completion and delivery of project tasks


Ability to gather and understand resource information from a variety of sources, including interviews, researches, and reports

Easy Apply

If interested in position, please email

Preferred Skills

Proficient in Microsoft Office Suite, Windows 10, and mathematics

Strong organization and communication skills 

Working Conditions / Physical Demands

The working environment is generally favorable.  Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.


The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Nearest Major Market: Plano
Nearest Secondary Market: Dallas

Job Segment: Ophthalmic, Quality Assurance, Substance Abuse, Behavioral Health, Document Control, Healthcare, Technology, Administrative

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